How we work
Four stages, fixed checkpoints, working software in front of your team early — not a six-month reveal. You approve scope and cost before the build starts.
We sit with the people doing the work — dispatchers, techs, the person maintaining the spreadsheet — and map the process as it really runs, not as the org chart says.
Two to four days with your team, in their environment.
Every handoff, exception and workaround, written down.
What stays, what integrates, what gets retired.
The smallest change that removes the most manual work.
Release one, then two — each useful on its own.
A defined scope at a price you approve before we build.
Accounting, payments, messaging and any ERP in scope.
How your history moves across, and how it's verified.
You get a phased build with clear priorities, a fixed first release and a cost you can approve — before anyone writes production code.
Two-week cycles with a working demo at the end of each. Your team uses it while we build it, so the first release lands without surprises.
We stay on as the system evolves — new branches, new rules, new reporting needs — with a roadmap you set each quarter.
Principles
A narrow release in production beats a wide one in staging. We sequence for value, not completeness.
If it works on a Monday morning with three crews waiting, it works.
Your repository, your cloud account, documented architecture. Leaving should always be possible.
React, Next.js, TypeScript, PostgreSQL. Chosen so any competent team can maintain it in five years.
On the floor and in the van, not in a slide deck. Adoption is part of the build.
Fixed price for a defined first release, and an honest answer when scope changes.
A 45-minute working session with an engineer and a systems lead. You leave with a recommendation — whether or not you hire us.