Custom CRM software built around your sales process
Short answer: ANTLR Tech builds custom CRM for companies that have outgrown spreadsheets and disconnected apps — one place that holds every customer, every conversation and every open opportunity — arranged the way your team actually sells, not the way a product vendor decided. A first release typically ships in 6–12 weeks.
- Serving
- Worldwide
- First release
- 6–12 weeks
- Pricing
- Fixed, after planning
- Ownership
- Yours, in full
Custom CRM, answered directly
What is custom CRM?
Custom CRM from ANTLR Tech is one place that holds every customer, every conversation and every open opportunity — arranged the way your team actually sells, not the way a product vendor decided. It is built for your operation rather than configured from a product, so the screens follow the way your team already works. Typically 10–200 staff selling something that takes more than a checkout button — quotes, site visits, approvals, renewals. You've tried a generic CRM and half the team stopped updating it.
How much does custom CRM cost?
It depends on scope, integrations and how many locations you run — so we don't publish a number that would be wrong for most people. What we do commit to is the shape: a short paid discovery, then a fixed price for a defined first release that you approve before any production code is written. No open-ended billing, and no surprise at the end.
How long does it take to build?
A first working release lands in 6–12 weeks from kickoff. We run two-week cycles with a demo at the end of each, so your team is using part of the system while the rest is still being built — rather than waiting for a single reveal at the end.
Who is custom CRM for?
Sales and account teams with a process no product fits. Typically 10–200 staff selling something that takes more than a checkout button — quotes, site visits, approvals, renewals. You've tried a generic CRM and half the team stopped updating it. If an off-the-shelf product already fits without workarounds, we will say so — custom software only pays when the process is specific enough that rented tools fight you.
What’s included
What’s included in a custom CRM build
Every build starts from this set and is adjusted to your sales motion, your terminology and the stages your team already uses.
- 01
Accounts & contacts
Companies, sites and people, with the relationships between them modelled properly.
- 02
Pipeline & stages
Your stages, your exit criteria, and a board that reflects real progress.
- 03
Quoting & pricing
Line items priced from your rate card, with approvals for anything off-book.
- 04
Activity & timeline
Calls, emails and site visits logged against the account automatically.
- 05
Tasks & follow-ups
Next actions that appear on the right person's list at the right time.
- 06
Email & calendar sync
Two-way with Outlook or Gmail, so nobody copies anything across.
- 07
Renewals & contracts
Terms, expiry dates and recurring revenue tracked instead of remembered.
- 08
Sales reporting
Forecast, conversion and cycle time by rep, region and product line.
Operators already running on it
−62%
Dispatch moved off the whiteboard. Four depots now plan from the same board, and invoicing takes hours instead of days.
Halden Logistics
11 days
Quote to production start, down from twenty-six. Estimators and the floor read the same job record.
Cedarline Mfg.
15 hrs/wk
Returned to the office team. Job sheets, parts and signatures arrive as the crew finishes, not three days later.
Northbay Supply
How a custom CRM project runs
01 · 1–2 weeks
Discover
We sit with your reps and map how a deal really moves, exceptions included.
02 · 1 week
Plan
A phased build, a fixed first release and a cost you can approve.
03 · 6–12 weeks
Build
Two-week cycles with reps testing as we go, and your history migrated with care.
04 · Ongoing
Improve
New products, new territories and new reporting as the team grows.
Questions buyers ask about custom CRM
Why not just use Salesforce or HubSpot?
If your process fits them, use them — we'll say so. Custom pays off when the pricing rules, approvals or account structure need constant workarounds, or when per-seat licensing costs more than the build.
Will the sales team actually update it?
Adoption comes from removing typing, not adding fields. Email and calendar sync fill most of the record automatically, and each screen asks for the minimum the next step needs.
Can we keep our email and calendar?
Yes. We sync two-way with Outlook or Gmail, so calls, emails and meetings log themselves against the right account without anyone changing how they send mail. Reps keep their inbox; the CRM stops depending on them remembering to copy things across.
What happens to our existing customer data?
Migration is part of the build rather than an afterthought. We map the fields, clean what has drifted over the years, load it and reconcile the totals with you. Both systems then run side by side until your team confirms the new one is correct.
Who owns the software?
You do. The repository, the hosting accounts and the data are yours from day one, documented at handover so another team could pick the work up. There is no seat licence and no fee that exists only to keep you with us.
Do we need a written specification before starting custom CRM?
No. Most clients arrive with a problem rather than a spec. Deciding what to build first — and what to leave alone — is the work of the discovery stage, and you keep the process map that comes out of it either way.
Other systems we build
Systems that work alongside custom CRM
Same system, by industry
Custom CRM by industry
Each opens the custom CRM build for that industry, by region.
Talk to an engineer
Walk us through how a deal moves today.
We'll show you which steps the system should be doing instead. A 45-minute working session — you leave with a process map and a recommendation, whether or not you hire us.