Custom client and partner portal development
Short answer: ANTLR Tech builds client portal software for companies that have outgrown spreadsheets and disconnected apps — a secure login where your customers, suppliers or subcontractors can see their own status, documents and invoices — instead of emailing someone on your team to go and look. A first release typically ships in 6–12 weeks.
- Serving
- Worldwide
- First release
- 6–12 weeks
- Pricing
- Fixed, after planning
- Ownership
- Yours, in full
Client portal software, answered directly
What is client portal software?
Client portal software from ANTLR Tech is a secure login where your customers, suppliers or subcontractors can see their own status, documents and invoices — instead of emailing someone on your team to go and look. It is built for your operation rather than configured from a product, so the screens follow the way your team already works. Typically 15–300 staff, where someone spends half a day a week answering "where is it?" and "can you resend that?" by hand.
How much does client portal software cost?
It depends on scope, integrations and how many locations you run — so we don't publish a number that would be wrong for most people. What we do commit to is the shape: a short paid discovery, then a fixed price for a defined first release that you approve before any production code is written. No open-ended billing, and no surprise at the end.
How long does it take to build?
A first working release lands in 6–12 weeks from kickoff. We run two-week cycles with a demo at the end of each, so your team is using part of the system while the rest is still being built — rather than waiting for a single reveal at the end.
Who is client portal software for?
Companies whose customers and suppliers ask the same questions daily. Typically 15–300 staff, where someone spends half a day a week answering "where is it?" and "can you resend that?" by hand. If an off-the-shelf product already fits without workarounds, we will say so — custom software only pays when the process is specific enough that rented tools fight you.
What’s included
What’s included in a client portal software build
Every build starts from this set and is adjusted to what your customers ask for, what you're willing to expose and how your existing systems hold it.
- 01
Secure sign-in
Per-user accounts with SSO where you need it, and no shared passwords.
- 02
Roles & permissions
Each organisation sees its own records only, with roles inside that.
- 03
Live status
Orders, jobs or cases shown as they stand, straight from the source system.
- 04
Document library
Invoices, certificates and reports available without anyone re-sending them.
- 05
Requests & approvals
Quotes and variations approved in the portal, with a recorded audit trail.
- 06
Messaging in context
Questions attached to the order they're about, not a general inbox.
- 07
Payments & statements
Outstanding balances visible and payable, with statements on demand.
- 08
Usage reporting
Which customers self-serve, which still call, and what they came for.
Operators already running on it
−62%
Dispatch moved off the whiteboard. Four depots now plan from the same board, and invoicing takes hours instead of days.
Halden Logistics
11 days
Quote to production start, down from twenty-six. Estimators and the floor read the same job record.
Cedarline Mfg.
15 hrs/wk
Returned to the office team. Job sheets, parts and signatures arrive as the crew finishes, not three days later.
Northbay Supply
How a client portal software project runs
01 · 1–2 weeks
Discover
We read a week of your inbox and count what people actually ask for.
02 · 1 week
Plan
A phased build, a fixed first release and a cost you can approve.
03 · 6–12 weeks
Build
Two-week cycles, a friendly customer onboarded first, then the rest in waves.
04 · Ongoing
Improve
New document types, new self-service actions and new partner roles over time.
Questions buyers ask about client portal software
Do our customers have to use it?
No, and the ones who prefer to phone should keep phoning. The portal is there to absorb the routine questions — where is it, can you resend that, is this approved — which is where the hours actually go. The exceptions still reach a person.
Is it safe to expose our data?
Each organisation sees only its own records, and that boundary is enforced on the server rather than by hiding links in the interface. Access is role-based, every view is logged, and you can review who reached what at any point.
Does it need to replace our current system?
No. The portal usually sits on top of the systems you already run, reading and writing through integrations rather than keeping a second copy of the data. That keeps one source of truth and means the portal can go live without a migration first.
Can suppliers and subcontractors use it too?
Yes. Partner roles get their own view of the same system — their jobs, their documents, their invoices — kept separate from what customers see. Suppliers and subcontractors log in as themselves rather than sharing an account, so the audit trail stays meaningful.
Who owns the software?
You do. The repository, the hosting accounts and the data are yours from day one, documented at handover so another team could pick the work up. There is no seat licence and no fee that exists only to keep you with us.
Do we need a written specification before starting client portal software?
No. Most clients arrive with a problem rather than a spec. Deciding what to build first — and what to leave alone — is the work of the discovery stage, and you keep the process map that comes out of it either way.
Other systems we build
Systems that work alongside client portal software
Same system, by industry
Client portal software by industry
Each opens the client portal software build for that industry, by region.
Talk to an engineer
Tell us what your customers email you for.
The top three answers are usually the whole first release. A 45-minute working session — you leave with a process map and a recommendation, whether or not you hire us.